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Moveworks

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Generative AI platform for the enterprise that automates employee support, IT troubleshooting, and corporate workplace requests.

About Moveworks

Moveworks is an enterprise-grade artificial intelligence platform engineered to automate employee support, resolve internal IT tickets, and streamline human resource requests across large corporate organizations. Built specifically for Fortune 500 enterprises, chief information officers, and workplace support directors, the platform eliminates internal helpdesk backlogs through conversational automation.

The platform utilizes advanced natural language understanding and large language models trained on massive enterprise corpora to resolve employee inquiries autonomously. Moveworks connects deeply with corporate software suites such as Microsoft Teams, Slack, ServiceNow, Jira, Workday, and Okta. When an employee asks for software access, password resets, policy clarifications, or hardware provisioning, Moveworks executes the necessary multi-step workflows instantly without requiring human IT intervention.

Moveworks functions as an enterprise cloud service deployed seamlessly inside existing workplace chat applications such as Slack and Microsoft Teams. The platform is offered through customized annual enterprise subscription contracts based on total corporate employee headcount and technical service integrations.

Key Features

Core capabilities and technical highlights of Moveworks

Autonomous conversational AI agent resolving employee IT and HR requests in natural language.
Deep enterprise integrations with ServiceNow, Jira Service Management, Workday, Okta, and SharePoint.
Native workplace chat deployment directly inside Microsoft Teams, Slack, and corporate web portals.
Multilingual understanding supporting natural employee interactions across global corporate divisions.

Popular Use Cases

How teams, developers, and creators get value from Moveworks

1Resolve internal corporate IT support tickets such as password resets and software provisioning automatically.
2Answer complex employee human resource inquiries regarding company policies, payroll, and benefits.
3Automate enterprise identity management and hardware request approval workflows across systems.
4Deliver proactive corporate communications and operational status notifications inside team chat apps.

Frequently Asked Questions

Common questions and answers regarding Moveworks

What is Moveworks primarily used for?
Moveworks is used by large enterprises to automate internal employee support for IT, HR, and facilities.
Where do employees interact with Moveworks?
Employees interact with Moveworks directly within enterprise messaging tools like Slack and Microsoft Teams.
Which helpdesk platforms integrate with Moveworks?
Moveworks integrates natively with ServiceNow, Jira Service Management, Freshservice, and Zendesk.
Can Moveworks execute actions in other software?
Yes, Moveworks can execute multi-step actions like resetting passwords in Okta and granting system access.
Does Moveworks support multiple languages?
Yes, the AI agent understands and responds to employee support inquiries across diverse global languages.

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Tool Specifications

Pricing Modelpaid
Owner VerifiedNo
Listed DateOct 19, 2026