Hubtype

Hubtype is an enterprise-grade conversational artificial intelligence platform and customer messaging framework engineered for customer experience leaders, digital product managers, and enterprise brands. Developed to help major enterprises deploy rich, automated conversational commerce and customer support on messaging channels, the software powers conversational apps across WhatsApp, Messenger, and web widgets.

The platform combines a headless conversational architecture with generative language model capabilities and structured graphical user interfaces inside chat. Hubtype enables enterprises to build conversational apps that combine natural text dialogues with interactive buttons, carousels, date pickers, and checkout flows within WhatsApp. The system integrates directly with enterprise CRM backends, order management systems, and existing contact center software like Zendesk and Salesforce.

Hubtype operates as a cloud-based enterprise SaaS platform complemented by developer SDKs and REST APIs, offering enterprise-grade scalability, ISO certification, and GDPR compliance. The service is available via customized annual enterprise subscription contracts tailored to monthly active users and conversation volume, supported by dedicated solutions architects.