Missive

Freemium

missiveapp.com

Collaborative email and shared inbox platform unifying email, SMS, WhatsApp, and OpenAI message drafting for teams.

About Missive

Missive is a collaborative team communication platform and shared inbox application engineered to help modern businesses manage multi-channel customer communication seamlessly. By combining shared company email inboxes with internal team chat, SMS, WhatsApp, and social messaging, Missive eliminates internal forwarding chains and keeps team collaboration transparent.

The platform integrates OpenAI models directly into the message composer via Missive AI. Team members can use Missive AI to summarize long customer threads, translate foreign inquiries into native languages, fix grammar, and generate customized email responses based on company documentation and canned templates.

Missive is available across macOS, Windows, Linux, web browsers, iOS, and Android, supporting Gmail, Office 365, IMAP, Twilio SMS, and WhatsApp Business. It provides a free tier for up to 3 users with 15-day history alongside Starter, Productive, and Enterprise subscription plans with unlimited history and shared inboxes.

Key Features

Core capabilities and technical highlights of Missive

Multi-channel shared inbox unifying Email, SMS, WhatsApp, Instagram, and live chat within a cohesive interface.

Integrated Missive AI assistant generating contextual draft replies, thread summaries, and language translations.

Internal team collaboration featuring inline private chat, team @mentions, and real-time co-authoring of email drafts.

Robust automation rules engine automatically tagging, assigning, and routing conversations based on sender criteria.

Popular Use Cases

How teams, developers, and creators get value from Missive

1Manage customer inquiries across email, SMS, and WhatsApp collaboratively within a single shared team inbox.

2Discuss customer emails internally with colleagues using private chat threads directly alongside the original message.

3Use Missive AI to draft polite, contextual replies to customer complaints and translate foreign language inquiries.

4Assign customer conversations to specific team members with automated round-robin distribution rules.

Frequently Asked Questions

Common questions and answers regarding Missive

Is Missive free to use?

Yes, Missive offers a free plan for up to 3 team members with 15-day message history, with paid plans offering unlimited history, rules, and AI integration.

What communication channels does Missive support?

Missive supports email (Gmail, Outlook, IMAP), SMS via Twilio, WhatsApp Business, Instagram DM, Facebook Messenger, and live chat.

How does Missive AI work?

Missive connects with OpenAI's API, allowing team members to draft replies, translate text, and summarize conversations directly inside the composer.

Can multiple team members edit an email draft together?

Yes, Missive supports real-time collaborative draft editing where multiple team members can write and review an email simultaneously.

Does Missive have mobile applications?

Yes, Missive provides native mobile applications for iOS and Android in addition to desktop clients for Mac, Windows, and Linux.

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Tool Specifications

Pricing Modelfreemium

CategoryProductivity & Search

Owner VerifiedNo

Listed DateOct 13, 2026

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