Olark

Olark is a pioneer in the web live chat industry, providing businesses with a straightforward, reliable, and user-friendly platform to communicate directly with website visitors. Designed with a focus on simplicity, accessibility, and high performance, Olark allows small businesses and customer support teams to engage prospective buyers and answer support questions without cumbersome software overhead.

The platform features Olark Automated Messages, an intelligent rules engine that triggers personalized chat invitations based on visitor behavior, such as time on page, referring URL, or cart value. Olark also provides live chat transcription, custom chat surveys to collect pre-chat information, and real-time visitor reporting that gives agents full context before initiating conversations.

Olark integrates seamlessly with popular business tools including Salesforce, HubSpot, WordPress, Google Analytics, and Zapier. Following a 14-day free trial, Olark provides transparent, accessible subscription pricing with monthly and annual options alongside custom enterprise plans.