Typewise

Typewise is an artificial intelligence-driven text prediction and communication productivity platform built to accelerate typing speed, reduce typos, and elevate customer service team performance. Developed originally as an innovative smartphone keyboard and expanded into enterprise customer support environments, the software assists users in composing accurate, professional messages rapidly.

The platform features a patented text prediction engine that operates locally on user devices, ensuring strict data privacy and security compliance. For corporate customer support teams, Typewise connects directly to customer support platforms such as Zendesk, Freshdesk, Salesforce, and Gmail. The software suggests complete contextually appropriate sentences, canned answers, and automated snippet expansions based on incoming customer tickets, helping customer service representatives resolve customer inquiries up to three times faster.

Typewise is available as a mobile keyboard application for iOS and Android devices, as well as a desktop browser extension and API for enterprise customer care operations. The platform offers a free version for individual mobile users alongside scalable enterprise subscriptions tailored for high-volume customer support departments.