Whautomate

Whautomate is an enterprise customer engagement platform engineered to automate multi-channel messaging across WhatsApp, Instagram, and web chat. The software helps retail brands, e-commerce stores, and service companies provide 24/7 automated support and execute targeted marketing broadcast campaigns. By consolidating disparate customer touchpoints into a unified conversational funnel, the platform empowers expanding commercial enterprises to deliver personalized buyer assistance at enterprise scale.

Powered by official messaging APIs and contextual conversational artificial intelligence, Whautomate resolves frequent customer inquiries, schedules appointments, and recovers abandoned carts automatically. The system provides a unified shared team inbox, visual workflow builders, and deep integrations with CRM software and payment gateways. Real-time delivery logs, automated customer segmentation tags, and detailed agent response analytics give support managers complete visibility over daily conversational performance metrics.

Accessible through an intuitive web-based dashboard and mobile agent applications, Whautomate facilitates rapid customer communication management across distributed support teams. Businesses can start with a free evaluation tier or choose tiered monthly subscriptions based on active contact volume, agent seats, and broadcast messaging quotas.