ResolveAI

ResolveAI is an autonomous site reliability engineering (SRE) and IT operations platform designed to accelerate incident management for cloud software infrastructure. By automating the investigation and diagnosis of production outages, the software empowers DevOps engineers and on-call teams to reduce mean time to resolution (MTTR) and prevent costly service downtime. It operates as an autonomous tier-1 engineer available around the clock.

The platform connects with observability and telemetry tools like Datadog, AWS CloudWatch, and Kubernetes clusters, ingesting system metrics, logs, and error traces during incidents. Using domain-adapted reasoning models, ResolveAI pinpoints root causes, analyzes recent code deployments, and suggests remediation scripts or automated recovery actions to restore system health safely. This slashes hours of manual log parsing during critical outages.

ResolveAI operates as a secure cloud platform with seamless Slack and PagerDuty alert integrations, fitting naturally into modern DevOps incident triage workflows. The service is offered through enterprise subscription tiers based on monitored infrastructure scale, complete with SOC2 compliance and enterprise data protection standards.