Whelp
FreemiumOmnichannel customer support platform that unifies WhatsApp, live chat, email, and voice with conversational AI automation.
About Whelp
Whelp is an omnichannel customer service and conversational artificial intelligence platform engineered to streamline customer communication for growing businesses. The software centralizes customer interactions across WhatsApp, email, live website chat, SMS, and voice into a unified multi-agent workspace. This centralized communication hub enables support teams to resolve inquiries faster and maintain comprehensive customer conversation histories.
By deploying intelligent virtual assistants trained on company knowledge bases, Whelp automates repetitive inquiries, tracks order updates, and collects customer feedback around the clock. The platform features automated language detection and real-time translation, enabling support representatives to communicate effortlessly with international customers in their native languages.
Accessible via modern web browsers and mobile apps, Whelp provides powerful workflow automations, SLA tracking, and CRM integrations with Salesforce and HubSpot. The platform offers a free trial tier for evaluating core communication tools, alongside tiered subscription packages tailored for small support desks up to multi-department enterprise contact centers.
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Frequently Asked Questions
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Does Whelp support the official WhatsApp Business API?
Can multiple support agents share one inbox?
Is Whelp free to try?
Does Whelp integrate with external CRM systems?
Can Whelp handle voice calls as well as text chats?
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